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General Information

American Citizen and Federal Benefits (Social Security) Services – By appointment ONLY effective October 6, 2014

To better serve our customers, effective October 6, 2014, the American Citizen Services Unit, including the Federal Benefits Unit (Social Security), will implement a single appointment-only system for all services.  This will help provide more efficient service, minimize the time our customers have to sit in the waiting room, and eliminate unnecessary trips to the Embassy. Click here for more information. 


The Embassy is located at Km 5½ Carretera Sur, Managua. The American Citizen Services Office in the Embassy is accessed through the consular entrance on the west side of the building.

For our contact information, please click here. Inquiries regarding American Citizen Services may be emailed to our office.

We regret that we are unable to respond to U.S. visa and adoption inquiries.  More information about tourist and temporary work (NIV) visas, immigrant visas, and adoptions is contained on our Embassy website.  All questions about visas must be directed to the Non-Immigrant Visa (NIV) or Immigrant Visa (IV) Units.

Additional information from the Department of State about International Travel can be found at:

An appointment is required for all services except emergency services. Click here to make an appointment.

banned items

  • Please be aware that all visitors to the Consular Section will have to pass through a metal detector, and guards will examine all bags and purses.

    The following items are banned from the consular section: cell phones, cameras, walkmans, CD players, mp3 players, palm pilots, laptop computer, and all types of electronic equipment. Weapons of any kind are also prohibited. Thank you in advance for you compliance with these security measures.

    Parents with small children will be allowed to bring essential items such as diapers, bottles, and blankets.



    Deaths, Abductions, Robberies, Arrests, etc. Will be attended to promptly. Please call (505) 2252-7104 and ask for the American Citizens Services Unit during Embassy office hours.

Passport & Notarial Appointments

Notarial Services